fb99 Responsible Gaming — Play Smart, Stay in Control
At fb99, we believe that gaming is entertainment — and entertainment works best when it stays fun. Our responsible gaming programme gives every player in Bangladesh the tools, guidance, and support they need to enjoy the fb99 platform safely and within their personal limits.
Gambling Should Always Be a Choice, Not a Compulsion
fb99 is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh. We take our duty of care seriously — which is why we have built a comprehensive set of responsible gaming tools directly into the fb99 platform, available to every registered player at no cost.
Problem gambling affects a small but significant number of players worldwide. Recognising the early warning signs and taking prompt action can prevent serious harm. fb99 actively monitors player behaviour for indicators of problem gambling and will reach out proactively if our systems flag concern. We also ask that every player take personal responsibility for their gaming activity and make use of the tools we provide.
✅ fb99's core promise: We will never encourage a player to chase losses, exceed their set limits, or continue playing when they have requested a time-out or self-exclusion. Player wellbeing comes before platform revenue.
Six Tools fb99 Provides to Help You Stay in Control
Every tool listed below is available free of charge to all registered fb99 players. Access them via your account settings or by contacting our support team at any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your fb99 account. Once your limit is reached, the platform will automatically block further deposits for that period. You can lower your limit at any time with immediate effect; requests to raise a limit take 7 days to come into force, giving you a cooling-off period.
Loss Limits
Choose a maximum amount you are comfortable losing within a defined period — daily, weekly, or monthly. fb99 will automatically suspend your gaming session if your net losses reach your chosen threshold. As with deposit limits, reductions take effect immediately while increases require a 7-day waiting period.
Session Time Limits
Set a maximum duration for each gaming session on fb99. When your session timer expires, you will be automatically logged out. You can also enable reality-check reminders — pop-up notifications that appear at intervals you choose (every 30, 60, or 90 minutes) to remind you how long you have been playing and how much you have wagered.
Time-Out / Cool-Off
Need a short break from gaming? The fb99 time-out feature lets you temporarily suspend your account for a period of your choice: 24 hours, 48 hours, 1 week, or 1 month. During a time-out your account is fully locked — you cannot log in, deposit, place bets, or access casino games until the period expires.
Self-Exclusion
If you feel that gambling has become a serious problem, fb99 offers a self-exclusion option that permanently closes your account for a minimum period of 6 months, 1 year, 3 years, or 5 years. During self-exclusion, your account is suspended, all pending bonuses are forfeited, and you are removed from all fb99 marketing communications. To request self-exclusion, contact support immediately.
Reality-Check Reminders
fb99's reality-check system sends you a clear on-screen notification at regular intervals during your gaming session. Each reminder shows your session duration, total amount wagered, and net result (profit or loss) for that session, giving you a factual, objective picture of your current play activity to help you make informed decisions.
ℹ️ How to activate these tools: Log in to your fb99 account, navigate to Account Settings, and select the Responsible Gaming tab. All six tools are available there. Alternatively, email [email protected] with the subject line "Responsible Gaming Request" and our team will assist you within 24 hours.
21+
Minimum Age Requirement
fb99 is strictly for adults aged 21 and above. No exceptions.
fb99 Is Strictly For Adults Aged 21 and Above
The minimum legal age to gamble on the fb99 platform is 21 years old. This requirement is non-negotiable and applies to every player in Bangladesh, regardless of the game type, deposit method, or account status. fb99 enforces this rule through a mandatory identity verification (KYC) process that every player must complete before making their first withdrawal.
During KYC, you will be asked to submit a valid government-issued identity document — such as your Bangladesh National Identity Card (NID) or passport — that confirms your name, date of birth, and photograph. Accounts where the age verification check reveals the player to be under 21 will be permanently suspended, all balances will be voided, and any winnings will be forfeited.
If you are a parent or guardian and you suspect that a minor is using your device to access fb99, please contact our support team immediately so that we can suspend the account and implement appropriate parental controls guidance.
🚫 Underage gambling is illegal. fb99 takes every report of underage access seriously and will cooperate fully with any relevant legal authority investigating such cases.
Recognising Problem Gambling Before It Escalates
Problem gambling rarely appears all at once. It tends to develop gradually. Being able to recognise the early warning signs — in yourself or someone you care about — is the first step towards getting help.
Chasing Losses
Returning to gambling repeatedly to try to win back money that has already been lost, often increasing bet sizes in an attempt to "break even" quickly.
Secrecy and Hiding
Lying to family members, friends, or colleagues about the amount of time spent gambling or the amounts of money wagered on fb99 or elsewhere.
Gambling to Cope
Using gambling as a way to escape stress, anxiety, boredom, depression, or difficult personal circumstances rather than as a form of entertainment.
Borrowing to Gamble
Borrowing money from friends, family, or financial institutions, or selling personal possessions, specifically to fund gambling activity on fb99 or other platforms.
Loss of Time Awareness
Regularly spending far more time gambling than originally intended, losing track of time during sessions, and finding it difficult to stop playing even when you want to.
Neglecting Responsibilities
Missing work, neglecting family responsibilities, skipping important commitments in Dhaka, Chittagong, or elsewhere in Bangladesh because of gambling activity.
⚠️ If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use fb99's self-exclusion or time-out tool immediately, and to reach out to our support team at [email protected] for confidential guidance.
Ask Yourself These Questions Honestly
This short self-assessment is not a clinical diagnostic tool, but answering these questions honestly can help you reflect on your relationship with gambling. If you answer "Yes" to three or more questions, we encourage you to contact our support team.
1. Have you ever gambled with money you needed for essential expenses such as rent, food, or bills?
2. Have you ever felt the urge to bet more and more money to get the same level of excitement?
3. Have you tried to cut back or stop gambling and found it difficult to do so?
4. Have you ever felt restless, irritable, or anxious when trying to reduce or stop gambling?
5. Has gambling ever caused significant problems in your relationships, work, or financial situation?
6. Have you ever felt a need to hide your gambling activity from people close to you?
💙 Remember: This self-assessment is a private reflection exercise. Your answers are not recorded by fb99. If the questions above have prompted concerns, please do not hesitate to contact our responsible gaming support team at [email protected] — all conversations are handled with full confidentiality.
How to Request Responsible Gaming Support at fb99
If you need help managing your gambling, activating a limit, or closing your account, follow these steps. Our support team responds to all responsible gaming requests within 24 hours.
-
1
Identify the Tool You Need
Decide which responsible gaming tool best matches your situation — a deposit limit to control spending, a loss limit to cap downside, a time-out for a short break, or a self-exclusion for a longer, more serious pause. If you are unsure, our support team can help you choose the right option.
-
2
Log In to Your fb99 Account
Sign in to your account at fb99bet.org and navigate to Account Settings. Select the Responsible Gaming section to access deposit limits, loss limits, session time limits, reality-check reminders, and time-out options directly from your account dashboard.
-
3
Contact Our Support Team for Self-Exclusion
Self-exclusion requests must be submitted directly to our support team to ensure they are processed securely and immediately. Email [email protected] with the subject line "Self-Exclusion Request", your registered username, and your preferred exclusion period (6 months, 1 year, 3 years, or 5 years). Your account will be suspended within 24 hours of your request being received.
-
4
Receive Confirmation
Once your responsible gaming request has been processed — whether a limit change, time-out, or self-exclusion — you will receive a confirmation email to the address registered on your fb99 account. Keep this confirmation for your records. If you do not receive it within 24 hours, please follow up with our support team.
-
5
Seek External Support If Needed
fb99 strongly encourages players who are struggling with problem gambling to seek professional help in addition to using our platform tools. Speaking with a trusted family member, friend, religious leader, or mental health professional in Dhaka, Chittagong, Sylhet, or your local community can make a significant difference. You do not have to manage this alone.
Our Responsible Gaming Team Is Here for You
Whether you need to activate a limit, request a self-exclusion, or simply talk through your concerns, the fb99 support team is available around the clock.
Email Support
For all responsible gaming requests including self-exclusion, limit changes, account closures, and general concerns about your gambling behaviour.
[email protected]Response within 24 hours
24/7 Availability
Our support team operates 24 hours a day, 7 days a week, including Eid holidays and public holidays in Bangladesh. No matter when you need help, someone from fb99 is available to assist you.
BST (UTC+6) — Always OnBangladesh Standard Time
Confidential & Safe
All responsible gaming communications with the fb99 team are treated with strict confidentiality. Your personal situation will not be shared with other departments or third parties beyond what is required to process your request.
Your Privacy Protected256-bit SSL encrypted
📋 Additional Responsible Gaming Guidance for Bangladeshi Players
Tips for Keeping Gambling Fun
- Set a strict budget before you start playing and stick to it — treat it as the cost of entertainment, not as an investment.
- Only gamble with money you can genuinely afford to lose. Never gamble with funds earmarked for rent, groceries, school fees, or utilities.
- Take regular breaks. Use the fb99 session timer and reality-check reminders to stay aware of how long you have been playing.
- Never gamble when you are under the influence of alcohol, in a highly emotional state, or when you are feeling desperate or low.
- Balance fb99 gaming with other activities — sports, family time, social activities, and hobbies you enjoy around Dhaka or your local area.
Managing Your fb99 Account Safely
- Use a dedicated bKash, Nagad, or Rocket wallet for fb99 transactions so you always know exactly how much you have spent on gambling each month.
- Review your transaction history in your fb99 account regularly. Awareness of spending patterns is one of the most effective self-regulation tools available.
- Keep your fb99 login credentials private. Never share your password with anyone — not even family members — to prevent unauthorised access and unplanned spending.
- Activate the fb99 deposit limit tool before you start playing, not after you have already exceeded your comfort zone.
- Remember: fb99 cricket betting, casino games, and slots are designed for entertainment. They are not a reliable strategy for generating income.
Play Responsibly — Enjoy fb99 at Its Best
Responsible gaming makes every session more enjoyable. Explore our games, read our FAQ for common questions, or log in to your account to activate your preferred safety limits today.